Customer Care & Warranty
Services & Support Desk
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Ticket ID: ANNAM-SRV-829410
Estimated Visit: Within 24-48 Hours
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Knowledge Base
Frequently Asked Questions
Expert maintenance, safety, and care instructions to keep your ANNAM appliances functioning like royalty for years.
Always use the pulse mode first for 10-15 seconds to break down coarse soaked urad dal or rice grains before switching to Speed 1 and Speed 2. Ensure the liquid-to-solid ratio allows free blade movement. Do not run the motor continuously for more than 3 minutes without a brief 30-second cooling pause.
To remove mineral lime deposits or hard-water scaling in your 1.5L kettle, fill it half with water and half with white vinegar or lemon juice. Boil the solution once, leave it soaking for 20 minutes, then rinse thoroughly with clean water. Never submerge the electrical 360° swivel base in water.
After grinding, wash the jars immediately with warm water and a soft sponge. Never leave acidic items (tamarind paste or lemon juice) sitting in the jars overnight. Once a month, grind a small handful of rock crystal salt in the dry jar for 30 seconds to naturally sharpen the stainless steel bevel edges. Ensure the rubber gasket is completely dry before storage.
Always immerse the metal rod completely past the marked minimum water level line inside the bucket before switching on the power socket. Never touch the water while the power plug is turned on. Always switch off the wall socket and unplug the rod before checking water temperature or lifting the rod out. Use only heavy-duty 16A earthing-enabled sockets.
No. The ANNAM 1200 mm ceiling fan is equipped with factory-sealed high-precision double ball bearings lubricated with high-grade synthetic grease for lifetime smooth operation. Simply wipe the aerodynamic rust-resistant blades clean with a microfiber cloth every few months to maintain peak air delivery.